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Support

Our dedicated team of professionals gives us the edge in providing you with the best service and support possible. We provide web-based, email and phone support along with software subscriptions, F.A.Q.'s, training, software downloads, contact information and product documentation for Schedule-HR customers. Our web-based support is free. Fees are charged for extended support packages depending on your needs. These packages provide you a number of different options to choose from. More Info...

Software Subscriptions

Annual software subscriptions and support plans for software re-releases (major and minor) and updates are available for all license packages. This provides customers with various levels of technical support ranging from email-based to 24x7x365 support from the Schedule-HR Software help desk. More Info...

F.A.Q.'s

Frequently Asked Questions about Schedule-HR's most commonly asked questions and issues from our clients. More Info...

Contact Information

Provides email, phone, and mailing addresses and our office hours. We try to respond to all emails within 24 hours. If you send us an email and do not get a response, please re-send your email or call us on our toll free telephone line. More Info...

 

Support Packages

Our support packages have been reengineered to provide a higher level of service where it is needed. We also provide on-line support services. These packages provide you a number of different options to choose from. More Info...

Training Packages

Schedule-HR Software offers customers a wide range of training courses and documentation. Options vary from full-day, on-site courses to online remote sessions. All training sessions are designed to provide users of all levels with the in-depth knowledge needed to quickly and easily utilize the full functionality of Schedule-HR Lite, Schedule-HR Plus and any additional Plus Modules. These packages are designed to encourage our clients to invest in training, which will in result, save time and money. More Info...

Client Login - Installations, Patches, Updates & Data Issues

We provide a secure client login area for all of our registered clients so they can view and download patches, updates and/or documentation. Your individual login area and files are viewable only by authorized access. They are not accessible by other clients, or by the public. Installation and upgrades are created for simple local, network and remote installations. Updates enhance a product's performance and correct problems discovered after its release. In general, you should update your Schedule-HR products to the most current version to avoid possible technical problems. This is where you will find the most current released update and it is used to transfer data issues to and from your customer support representative.

Clients - You must use the exact User ID and Password that was E-mailed to you or given to you over the phone. Note: your User ID and Password are case sensitive.

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